May 7, 2008
Unusual praise
So there I was, booking tickets via the Eurostar website, which was running horribly slowly and also failing to let me pick my seats, since the shiny website update they just did including seat selection does not work in Safari. I was muttering and cursing as it was a sunny Saturday morning and I really wanted to be outside, not stuck inside fighting with a computer again.
Travel times chosen, seats not selected, and personal details entered, and then my credit card was declined. Damnit, I thought, that's all I need, now I'm going to have to speak to the bank and find out what's wrong this time. Oh, and now my mobile is ringing, who the hell wants to speak to me and if this website session times out I'm going to be really annoyed.
And then I answered the phone, and it turns out it was the bank, calling because in the last three days they'd seen some unusual behaviour on my card. Was I renting an apartment in Bayswater? Yes. Was I buying flowers in Spain? Yes. Was I buying dinner in Brussels? Yes. And sir, how about Eurostar - did you just try to book that too? Yes!
It's nice to see the bank being so proactive. And my session didn't time out, and my card went through fine the second time around, and so I will be able to take the train back to Brussels on Friday night. All is good with the world.
I was reminded of this whilst reading Fraud.
Technorati Tags: banks, creditcards, fraud, purchasing
Posted by savs at May 7, 2008 8:27 PM