Bagel Belly Blog

The twilight zone

I finally got to speak to the right department at Orange this morning, on the second call I made to them. The person at the other end informed me that I had an invalid travel talk 50 bundle on my account, and that they'd need to contact the IT department to sort it out, which would take 24-48 hours.

Hang on, I'm having deja vu. Didn't the incompetent morons try this one before?

*Sigh*

So now I'm going round the loop again. I'm going to start taking bets:

1. Orange will sort this out today
2. Orange will sort this out tomorrow
3. Orange will sort this out next week
4. It will never be sorted out, stick with the 'temporary' number
5. Switch to another network
6. Phones are overrated, give up already

So far I've spent at least five hours either on hold or discussing my predicament with Orange. Fun!