It's no secret that one of the essential foodstuffs for your average hard-working computer geek is a good old-fashioned pizza, There are some rules: it must be delivered (to reduce the risk of exercise minimise the time away from the keyboard), it must be laden with unhealthy cheese and grease (to increase the chance of heart attack give a junkfood-induced productive high), and it should ideally be served with alcohol (who needs a reason for that?).
Unfortunately, where I live there's only one real choice for decent delivered pizza, because Domino's refuse to deliver this far out. So I'm stuck with the franchise formerly known as Perfect Pizza, now known as Papa John's,
A couple of years ago, I swore to never again order from them. They took 2+ hours to deliver a pizza they promised would arrive in 40 minutes, and offered me money off the next pizza. They then conveniently "forgot" this compensation offer the next time I ordered.
Time heals all wounds, they say, so last week I decided to try out one of their newer pizzas, and to see if the service had improved any. They reckoned 50 minutes to deliver, and it showed up in about 1 hour and 10 minutes, so I decided that was close enough.
This week, still rushed off my feet, I decided to succumb to the guilty pleasure of pizza again, I phoned in my order at 18:20 (early enough to beat the rush, I'd hope), and was told it would take an hour to arrive. Good job I called early! When did it finally arrive? Just shy of 20:20, two hours after ordering. And it was, shall we say, not entirely hot. And just a little overcooked.
I know phoning and complaining has no benefit, since that route failed before. So this time, I'll probably write to the owner of the Papa John's brand, to let them know just what I think of the local franchise. Meanwhile, I guess I'd better quit eating pizza or start heading out to get it from Dominos. And if you all feel like Googlebombing Always Late, Usually cold Papa John's, who am I to stop you?
Posted by savs at November 3, 2005 8:34 PM