March 4, 2004
The number you have dialled ...
While reviewing my bank details I noticed two extremely suspicious transactions on my credit card. Large round numbers, to a company with which I have no dealings with. I figured the smart thing to do would be to call my bank. Sadly, they are experiencing technical difficulties. After four phone calls and 28 minutes on hold, all they could recommend was that I call back in an hour.
Gosh. If someone is fraudulently using my credit card, I wonder how much money they can spend in an hour?
Update: I finally managed to talk to someone in the credit card call centre. Apparently the fraud department consider it "disputed transactions" rather than fraud because only one vendor is involved. They'll do an investigation, but they suspect it's caused by someone mistyping the card number at a point of sale. Twice. Riiiiight ....
Meanwhile, they've got my card on "high alert", so if the spending pattern deviates from normal (i.e. it's used for something other than curry and beer), they'll call me.
Posted by savs at March 4, 2004 5:28 PM