I finally got to speak to the right department at Orange this morning, on the second call I made to them. The person at the other end informed me that I had an invalid travel talk 50 bundle on my account, and that they’d need to contact the IT department to sort it out, which would take 24-48 hours.
Hang on, I’m having deja vu. Didn’t the incompetent morons try this one before?
*Sigh*
So now I’m going round the loop again. I’m going to start taking bets:
- Orange will sort this out today
- Orange will sort this out tomorrow
- Orange will sort this out next week
- It will never be sorted out, stick with the ‘temporary’ number
- Switch to another network
- Phones are overrated, give up already
So far I’ve spent at least five hours either on hold or discussing my predicament with Orange. Fun!
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