Back to the Powerbook

  • Day off work to sort out laptop issues: £500
  • Cab to the train station: £8
  • Return ticket to London: £74
  • Refund on the noxious, defective Macbook Pro: £2059
  • Going back to a laptop that doesn’t numb or burn your fingers: priceless



So yesterday it took a further half hour of explanations at the Apple Store, because the manager I was told to see was not in. But eventually, a full refund was offered, and I have to commend the staff for being friendly and helpful throughout.

Meanwhile, Maurizio reports that he has his Macbook Pro back from repair, and it is still hot and it rebooted twice randomly yesterday. I get the feeling that for each new switcher Apple is gaining, they are going to be losing several long-term customers and evangelists due to sloppy support and sloppy hardware. Doesn’t seem like a very good way to build market share to me.

I’m currently downloading Ubuntu to figure out if I can cope with Linux these days. If so, I’ll be looking for recommendations for PC laptops. Main requirements: it should be quiet, and not look completely hideous. I don’t suppose anyone does them in brushed aluminium, do they?

Related posts:

  1. I strongly recommend you DON’T buy Apple
  2. Rebuilding the Powerbook
  3. ADSL hardware
  4. Soon…
  5. Powerbook redux
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