This just in from my mum:
Been away from my comp. for 3 days, and came back to 60 odd rubbish emails!
Quite apart from the luxury of only getting 20 spams a day (I get around 300 even with Amavis/SpamAssassin doing their thing), I guess I should work out a solution. Anyone got any recommendations? It needs to be Windows (client-side), ideally integrated with Outlook Express, and require the minimum of effort to maintain (so nothing complicated like training the filters, etc).
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You know the answer, of course — http://www.mozilla.org/projects/thunderbird/ works amazingly for me. If the “OE” requirement is to check her hotmail account, http://mrpostman.sourceforge.net/ works fine for me.
My Mum has been on Tbird for a while; it’s definitely Mum-proof.
Do you have the RBL tests working in SA? They sometimes don’t even work if you’ve turned them on; you need Perly DNS things installed too – look in the logs.
Also, check that SA hasn’t been autolearning some spams – that can reduce your hit rate
If you have it turned on, might even be good to dump the training file and start again with current spams…